Terms and Conditions

I. Terms of use

1. In these terms and conditions of use of this website (“terms of use”), the terms “we”, “us” and “our” are used to refer to Gulf relocation & logistics (India) (“Gulf relocation ”) and the group of companies constituting its direct, indirect and related subsidiaries or affiliated companies worldwide (hereinafter known collectively with Gulf relocation as the “Gulf relocation”).

2. These terms of use apply to your access and use of the website and/or any other online or electronic services (the “services”) provided herein, that are owned or operated by us or on our behalf (collectively, the “Gulf relocation internet portal”).

3. By accessing and using the Gulf relocation internet portal, you represent that you are at least 18 years of age and of requisite legal capacity, and agree to be bound by the terms and conditions below and to comply with all applicable laws and regulations. If you are not of requisite legal capacity or do not accept any of these terms and conditions, please discontinue your access and/or use of the Gulf relocation internet portal immediately.

4. We reserve the right to revise and update these terms of use and other guidelines or rules (“terms of use”) posted on the Gulf relocation internet portal at our sole discretion, without notice to you. You should periodically check the terms of use and the privacy policy to review the current terms and guidelines applicable to your use. Your continued use of the Gulf relocation internet portal after such revisions constitutes your acceptance of these revisions. The material provided on the Gulf relocation internet portal, including without limitation, copyrights, trademarks and trade names belonging to us, is protected by law, including international treaties.

II. Deemed permission

5. By using or accessing the Gulf relocation internet portal, you are deemed to have given permission to us to disclose information, that you have provided or transmitted, including customer information, to anyone in connection with any of your accounts that you may have with us as we deem fit, without incurring any liability of whatsoever nature.

III. Invitations to treat and not offers

6. The information and materials contained on the Gulf relocation internet portal shall not constitute an offer on our part to provide any services, and shall in all cases be construed as an invitation to treat made only in the republic of India. Any such invitation to treat shall be void where prohibited by law, whether by the law of the republic of India or by the law of the jurisdiction in which you are located.

7. By making an offer to us (if any), which offer shall be deemed unsolicited, you warrant that such offer and any contract resulting from the acceptance thereof by us will not be in conflict with the laws of your jurisdiction and will be made pursuant to the provisions with regard to the governing law and jurisdiction of these terms of use.

8. We shall not be under any obligation whatsoever express or implied, to reply to unsolicited correspondence, communications, requests or emails, or to acknowledge receipt of the same.

IV. International users

9. The Gulf relocation internet portal can be accessed from countries around the world and may contain references to products, services, and programs that are not available in your country. These references do not imply that such products, services, or programs are or will be available in your country.

10. The Gulf relocation internet portal is controlled and operated by us, headquartered in India. We make no representation that the content of the Gulf relocation internet portal is appropriate or available for use in other locations, and that access and use from territories where their contents are illegal, is prohibited. Accessing the Gulf relocation internet portal from other locations is done on your own initiative and you are responsible for compliance with all applicable local laws.

V. Services and other links

11. Services provided within the Gulf relocation internet portal shall be subject to any additional terms and conditions applicable to the access and use of such services. In the absence of any additional terms and conditions, these terms of use shall govern the access and use of such services.

12. Gulf relocation internet portal may contain links to other websites, web pages or other software applications (“external links”) owned, controlled or hosted by independent third parties which we have no control over. We shall neither be responsible for the content of such external links nor liable for any damages arising out of the access and use of the external links, which shall be at your own risk and subject to any additional terms and conditions applicable to such access and/or use.

13. You agree not to create any hyperlinks to the Gulf relocation internet portal and we reserve all our rights to disable such links.

14. For the avoidance of doubt, the external links on the Gulf relocation internet portal or any unauthorised links to the Gulf relocation internet portal shall not be construed as Gulf relocation’s endorsement or recommendation of any product or service offered or as verifying any information contained therein.

VI. No improper use

15. Any services provided on the Gulf relocation internet portal shall only be used for the purposes specified and for no other purposes. You shall not use the Gulf relocation internet portal for any illegal or improper purpose, which include but are not limited to: the violation of any laws or regulations (foreign or domestic) or to commit, engage in, perpetuate or abet any breach of security, fraud, criminal act, offence, or causing disruption or actions that are harmful to the Gulf relocation internet portal.

16. We retain all rights to restrict or prohibit any and all activities, conduct or deal with information transmitted by you, which we determine in our sole discretion to be harmful or in any manner that could cause nuisance, damage, disable, overburden, or impair our reputation, goodwill, server, systems, network, or the network(s) connected to our server, or interfere with any other party’s use and enjoyment of the Gulf relocation internet portal.

17. You may not attempt to gain unauthorized access to any services, accounts, systems or networks connected through hacking, password mining or any other means.

18. Without limitation, you agree that when using the Gulf relocation internet portal, you will not:

18.1. Use the Gulf relocation internet portal in connection with surveys, contests, pyramid schemes, chain letters, junk email, spamming or any duplicative or unsolicited messages (commercial or otherwise).

18.2. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.

18.3. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information.

18.4. Upload, or otherwise use or make available, materials or files that contain images, photographs, software or other material protected by intellectual property laws, including, by way of example, and not as limitation, copyright or trademark laws unless you own or control the rights thereto or have received all necessary consent to do the same.

18.5. Upload files that contain viruses, Trojan horses, worms, time bombs, cancel bots, corrupted files, or any other similar software or programs that may damage the operation of another’s computer or property of another.

18.6. Use or access the Gulf relocation internet portal with automated inquiry devices, robots, or repetitive data gathering and extraction tools, routines, scripts or other similar mechanisms.

18.7. Use or access the Gulf relocation internet portal in any way that, in our judgment, adversely affects the performance or function or interferes with the ability of other authorized users to access and use of the Gulf relocation internet portal.

19. We have no obligation to monitor the use of the Gulf relocation internet portal; however we reserve the right to do so and prohibit or deny use or access at our sole discretion. We reserve the right to terminate your access to the Gulf relocation internet portal in full or in part at any time, without notice, for any reason whatsoever.

VII. Submissions

20. Any and all information submitted to us through the Gulf relocation internet portal shall be deemed to be and shall remain our sole and exclusive property. We shall be entitled to use, for any purpose and without any payment or compensation, any information including but not limited to ideas, concepts, know-how or techniques in whatsoever form provided to us through the Gulf relocation internet portal.

VIII. Availability / eligibility of services

21. The Gulf relocation internet portal is not intended for access to, or used by, any person or entity in any jurisdiction or country where such access or use would be contrary to local law or regulation.

22. Notwithstanding anything stated in the Gulf relocation internet portal, your eligibility or request for services within in the Gulf relocation internet portal, is subject to acceptance by us and further subject to the individual terms and conditions of the specific service requested and any relevant disclaimers. Any services may be withdrawn or amended at any time without notice, notwithstanding anything to the contrary in the Gulf relocation internet portal.

IX. Intellectual property, copyright and trade marks

23. The copyright in all materials provided on the Gulf relocation internet portal is held by us or by the original creator of the material. Except as stated herein, none of the material may be used, copied, reproduced, distributed, republished, downloaded, modified, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without our prior written permission or that of the copyright owner. Further, subject to any contrary agreement with us, you may not:

23.1. Modify the markings of the Gulf relocation internet portal or any notice Gulf relocation ’s or Gulf relocation ’s licensors’ proprietary rights (where applicable), or to use the Gulf relocation internet portal so as to pass off, associate or connect it to some party other than Gulf relocation.

23.2. Cause or permit any copying, translating, reverse engineering (unless required by law for interoperability), disassembly or recompilation of the Gulf relocation internet portal or source code thereof (the foregoing prohibition includes but is not limited to review of data structures or similar materials associated with the Gulf relocation internet portal);

23.3. Create or reproduce derivative works based on the Gulf relocation internet portal; and

23.4. Assign, give or transfer the right to access and/or use the Gulf relocation internet portal to another individual or entity.

24. Permission is granted to display, copy, distribute and download the materials on the Gulf relocation internet portal for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms of use. Upon termination, you must immediately destroy any downloaded and printed materials.

25. Any unauthorized use of any material contained on the Gulf relocation internet portal may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

X. Telecommunication service and transmission

26. You acknowledge and accept that the inherent nature of the internet and/or telecommunications services is such that transmissions may be subject to interruption, interception, hacking, fluctuation, delay, inaccuracy, defect, corruption, loss, connection error, transmission blackout, delayed or failed transmission and/or incorrect, garbled or incomplete data transmission.

27. We shall not be liable for the above-mentioned effects to the Gulf relocation internet portal, which are not within our control, that may affect the accuracy, authenticity or timeliness of messages and transactions that may be sent, and we do not warrant that any identified defect will be corrected within any particular period of time.

28. All information, data, text, messages or other materials that are transmitted through the Gulf relocation internet portal by you shall be your sole responsibility and we do not assume the responsibility of validating, verifying or editing the same.

XI. Use and protection of account number and password

29. You are responsible for maintaining the confidentiality of any account number, account name, user id and/or password, if applicable, for the services you utilize through the Gulf relocation internet portal.

30. You are responsible for damages resulting from any use of your account number, account name, user id and/or password, whether actually or expressly authorized by you, unless access to your account number, account name, user id and/or password was obtained through no fault or negligence of your own. In the event of any breach of security in respect of your account, you shall as, as soon as reasonably practicable, notify your local Gulf relocation sales team and comply and co-operate with all instructions thereupon to rectify the breach in security.

XII. Personal information and privacy

31. Any non-personal information or material sent or transmitted over the Gulf relocation internet portal will generally be deemed to be not confidential. You understand and agree that we may disclose information about you if required in good faith to do so by law or legal process, to respond to claims, or to protect the rights, property, or safety of any person or entity within the Gulf relocation , or as stated in the privacy policy.

32. You have the right to access and correct your personal information and privacy preferences at any time. In respect of the electronic services provided within the Gulf relocation internet portal, this can be accomplished by contacting your local Gulf relocation sales representative to effect such corrections. In respect of any other services where you may have provided your personal information to Gulf relocation , you may send an email to “global_marketing@Gulf relocation ogistics.com” to do the same. To learn about how we protect your personal information, such as your name and address, please refer to our privacy policy. Except as set forth in the privacy policy or in these terms of use, your personal information will be deemed to be confidential.

XIII. No warranties

33. The contents of the Gulf relocation internet portal and/or such information that is made available through the services, including but not limited to services, products, data, text, graphics, audio, video, links or other items are provided on an ‘as is ‘, and ‘as available’ basis, which may include inaccuracies or typographical errors.

34. We do not warrant the truth, accuracy, adequacy, completeness or reasonableness of such contents and expressly disclaim liability for any and all errors or omissions whatsoever. No warranty is given that access to the Gulf relocation internet portal will be provided uninterrupted or free from errors, or that any identified defect will be rectified within any particular time period.

35. To the fullest extent allowed by law, no warranty of any kind, implied, express or statutory, including but not limited to any warranty of title, non-infringement of third party rights, merchantability, satisfactory quality, fitness for a particular purpose and freedom from computer virus or other contaminants, trojan horses, software bombs, or other malicious, destructive or corrupting code, agent programme or macros, is given in conjunction with the access or use of the Gulf relocation internet portal or its contents, including any links to third party websites, software applications and/or mobile applications.

XIV. Exclusion and limitation of liability

36. Without prejudice to anything contained in the Gulf relocation internet portal, we shall not be liable in any manner whatsoever for any damage, loss or expense including without limitation, loss of profits, loss of revenue, direct, indirect, special, consequential, aggravated, punitive and exemplary damages, or any other economic loss under any potential causes of action, arising out of or in connection with:

36.1. Any access, use or the inability to access or use, or non-availability of the Gulf relocation internet portal, use of or reliance on the contents of the Gulf relocation internet portal;

36.2. Any transaction performed on any websites, web page or software application in the Gulf relocation internet portal;

36.3. Any defect, error, imperfection, fault, mistake or inaccuracy with the Gulf relocation internet portal, including any content stated therein,;

36.4. Any loss or abuse or unauthorised disclosure of information, including customer information;

36.5. Any system, server or connection failure, error, omission, interruption, interception, delay in operation or transmission, or computer virus;

36.6. Any interruptions in use or access to the Gulf relocation internet portal caused by our remedial, maintenance or preventative actions taken to the Gulf relocation internet portal;

36.7. Any damages whatsoever due to any third party’s unjustified or unauthorised access to the Gulf relocation internet portal or of any password, data or information therein;

36.8. Any use of or access to any other websites or web pages linked to the Gulf relocation internet portal; and/or

36.9. Any service, product, information, data, software or other materials obtained or downloaded from the Gulf relocation internet portal or from any other websites linked there from.

37. This exclusion clause shall take effect to the fullest extent permitted by law, and shall apply even if we or our agents or employees had been advised of the possibility of such damages, losses and/or expenses.

XV. Indemnity

38. As a condition of use of the Gulf relocation internet portal, you agree to indemnify us from and against any and all losses, liabilities, expenses (including legal costs on a full indemnity basis) and damages which may be suffered directly or indirectly related to any claims, actions or proceedings, arising out of or in connection with your use of the Gulf relocation internet portal.

XVI. Actual logistics products and services

39. For the avoidance of doubt, these terms of use only apply to the access and use of the Gulf relocation internet portal. Any actual logistics products and services mentioned in the Gulf relocation internet portal are subject to Gulf relocation ’s standard terms and conditions, such other terms as may be reflected in the relevant logistics or transport document, or such other agreements as may be entered into or negotiated between yourself and us.

XVII. No waiver

40. No failure or delay by us in exercising or enforcing any right under these terms of use shall operate as a waiver thereof or limit, prejudice or impair our right to take any action or to exercise any right as against you.

XVIII. English version to prevail

41. If there are inconsistencies in meaning between the English-language version of these terms and conditions and the terms and conditions as may be translated into any other language, the English-language version shall prevail.

XIX. Inconsistency

42. In the event of any inconsistency between the terms in these terms of use and the terms of any specific service provided in the Gulf relocation internet portal, such terms of the service shall prevail.

XX. Governing law and jurisdiction

43. India law shall govern the access and use of the Gulf relocation internet portal, without regard to the conflicts of laws principles thereof. In respect of any dispute arising out of these terms of use, you agree to submit to the exclusive jurisdiction of the courts of the republic of India.

XXI. Rights of third parties

44. No person who is not a party to any transaction between you and us shall have any right whatsoever under the India contracts (rights of third parties) act 2001.

XXII. General

45. These terms of use and other rules, guidelines, licenses, and disclaimers posted in the Gulf relocation internet portal constitute the entire agreement with respect to your access and use of the Gulf relocation internet portal.

46. If for any reason a court of competent jurisdiction finds any provision of the terms of use, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the parties as reflected by that provision, and the remainder of the terms of use shall continue in full force and effect.

47. The section titles used in the terms of use are purely for convenience and carry with them no legal or contractual effect.

XXIII. Payment Terms

48. Payments are accepted with a minimum amount of 5,000 and can go up to 300,000. Please ensure your payment falls within this range to complete the transaction.

XXIV. Refund Policy

49. Refunds are not applicable under any circumstances. All payments made are final and non-refundable.

XXV. Return Policy

50. Return policy does not apply to purchases made through the Gulf relocation internet portal. All transactions are final.

XXVI. Shipping Policy

51. Shipping charges are calculated based on the weight and destination of the items purchased. Orders are processed within 3-5 business days from the date of payment. Delivery times vary depending on the shipping method selected and the destination. Please ensure that the shipping address provided is accurate, as we are not responsible for any delays or issues caused by incorrect address information.